Having trouble? Get help with our products and services. Regardless of whether you need quick troubleshooting tips or direct assistance from our team, you’ll find the right path here.
Imate problema? Zatražite pomoć s našim proizvodima i uslugama. Bez obzira da li Vam trebaju brzi savjeti za rješavanje problema ili direktna pomoć našeg tima, ovdje ćete pronaći pravi put.
01 Resursi za samousluživanje
02 Uobičajeni problemi
03 Hitna pomoć
04 Dostupnost
05 Važne napomene
Kontaktirajte podršku
office@suntomine.com
Imajte na umu da nastojimo odgovoriti na sve upite u roku od 24 sata radnim danima.
Ako je Vaš problem hitan (npr. zaključavanje računa, sigurnosni problem ili prekid usluge), molimo Vas da prilikom slanja zahtjeva za podršku dodate Hitno svojoj poruci. Naš tim daje prioritet ovim slučajevima.
Ponedjeljak – Petak, 9:00 – 17:00 (CET)
Pošaljite zahtjev; odgovorit ćemo Vam sljedećeg radnog dana
Upute za podršku su informativnog karaktera i ne mogu nadjačati naše uslove korištenja.
Za upite, obratite nam se direktno na office@suntomine.com
01 Self-Service Resources
02 Common Issues
03 Availability
04 Important Notes
Contact Support
office@suntomine.com
Please note that we aim to reply to all inquiries within 24 hours on business days.
If your issue is urgent (e.g., account lockout, security concern, or service outage), please add Urgent to your message when submitting a support request. Our team prioritizes these cases.
Monday—Friday, 9:00 AM—5:00 PM (CET)
Submit a request; we’ll respond the next business day
Support guidance is informational and cannot override our
Terms of Use.
For inquiries, refer directly to us at office@suntomine.com